All products are shipped by www.triokart.com exclusively. It is our responsibility to get the product shipped in time. The shipping time mentioned on www.triokart.com is only estimated time but not guaranteed time. We shall not be liable for any delays in the shipments. Once the items/products or services are delivered the title and risk of loss is transferred to you. In case you want to return any items/products or services then you need to send it to us by any courier services available with you, this reverse shipment is not possible from our end due to lack of logistics partners.